A One Question Survey for New Parents Only - the Net Promoter Score


Dr Deborah Priest, Principal with students

On Thursday 25 February, all new parents, whose children commenced at AISM in Term 1 2016, will receive a one question survey from the Taylor's Education School Division. The single question, "How likely is it that you would recommend AISM to a friend or colleague?", is designed to gauge the current satisfaction of the new parents with their new school. The single answer is given by choosing a rating between of 0 and 10 whereby parents are grouped as Promoters (scores 9, 10), Passives (scores 7,8) or Detractors (scores 0-6).

The Net Promoter Score (NPS) is then calculated by using the percentage of parents in two of the categories:  %Promoters - %Detractors.  

Please note that any survey response of a 7 or an 8 are not used in the calculation, so we encourage parents to choose your rating carefully to ensure it reflects your views accurately.

We hope all of our new parents will complete this one question survey as it will provide us with a valuable indicator about how well we are meeting your needs.

A more detailed survey will be distributed to all parents later in the year, so all parents can provide feedback to the school on a wide range of school operations.

AISM visits Melbourne University

Congratulations to the Year 12 students and their teachers who recently completed the Trinity College Leadership Program at Melbourne University. While there is a full report of the trip later in the newsletter, I would like to acknowledge the Year 12 students for being outstanding ambassadors for AISM.  Reports from the Melbourne University staff informed us that our students were particularly engaged, interested and motivated throughout the week.

This trip to Melbourne, Australia for the Year 12 students, and the Year 11 students to Western Australia in a few weeks time, is part of a  new initiative to extend the extra-curricular learning experiences for our senior students.  AISM prepares students not only for tertiary study, but also for life as an independent adult. Experiences such as the Trinity College Leadership Program provide students with a range of experiences and opportunities to explore their interests and potentials in a more adult, yet fully supervised, setting.

The School would like to thank Ms Kylie Booker (Tour Leader), Mr Justin West and Mr Behazin Jafari for supporting the Year 12 students throughout the week.  The success of this inaugural AISM visit to Melbourne University will continue for future cohorts at the School.

Parents and Friends Association Executive Committee Elections

We have been very fortunate to have a strong Parents' Association (PA) that receives great support from our parents and which provides a valuable contribution to making AISM a well-connected and welcoming community.

It is now that time of the year when we are looking for new parent volunteers to take on the roles of the Executive Committee of the Parents' Association. If you are interested in taking on one of the following roles please can you email paprincipal@aism.edu.my with the following information:

  • your name
  • a recent photograph of you
  • your contact details
  • which role(s) you would like to be considered for:
            - President
            - Treasurer
            - Secretary
            - Committee Member and
  • a few sentences about what skills you bring to the roles you have nominated for and why you are keen to join the PA Executive.

The timing for the election will be as follows:

  • Wednesday, 10 February - open call for nominations
  • 4 pm Wednesday, 17 February - close call for nominations
  • 9am Friday, 19 February - open confidential/anonymous voting
  • 4pm Friday, 26 February - close confidential/anonymous voting
  • Tuesday 1 March - successful candidates notified to be present at the AGM
  • Thursday 3 March - PA AGM and announcement of, and handover to, the 2016 PA Exec

A confidential voting survey will be used and only the successful candidates will be announced at the AGM. That is, details about voting numbers will not be shared with parents or committee members.  Each parent has only one opportunity to complete a voting survey. Subsequent attempts to vote will be deleted and not used for the voting process.

If you are an enthusiastic person with great ideas, are a great team player and have some time to spare, then I encourage you to nominate.